Contact Us
Have a question or issue with Alphares? Please check the FAQ section first as most common questions are answered there. If you still need help, use the form below to get in touch.
Common Issues
Before reaching out, see if your issue is listed here:
Resolution Not Changing
Close Fortnite completely, run Alphares as administrator, apply settings, then launch Fortnite. If still not working, delete GameUserSettings.ini and try again.
Windows Defender Warning
This is a false positive. The software is safe. Click More Info then Run Anyway on the SmartScreen warning.
Cannot Save In-Game Settings
Uncheck read-only in Alphares and apply. Then change settings in Fortnite. After that, run Alphares again to lock your resolution.
Black Bars in Game
Adjust your monitor resolution in Windows Display Settings or GPU control panel to match Fortnite's resolution.
Additional Resources
Find answers and information through these helpful links.